Ambledown Financial Services
About Us
Since inception, Ambledown Financial Services has kept the moments that matter to clients firmly in mind when we evolve our processes and our products. People matter. Their happiest moments are worth protecting and so is their financial wellbeing when their health journey suffers a setback.
Data-driven technological advancements, socially motivated primary care benefits, and industry-leading products have established Ambledown as a pioneer in the South African health insurance industry. From our recent learning and pandemic support benefits to the launch of the g-App that connects our clients to us wherever and whenever they need us, Ambledown is designed to care for people.
Through exceptional service we give our clients a worry-free moment to heal from sickness and injury – knowing that they and their loved ones are shielded from unexpected shortfalls on their medical expenses.
Today, Ambledown Financial Services is the trusted Gap Cover provider for over 150 000 policyholders and 1167 local and international companies based in our country. We also administer additional health insurance products and services that safeguard over a million lives.
Who We Are
What we believe in
Our Vision
To be the first, trusted choice for members and brokers seeking healthcare solutions to protect their families and clients in the future.
Our Ethics
Our products are socially balanced and fair. We do not look to exploit legal technicalities or find creative loopholes in legislation. Our fundamental nature is to avoid products that reside in the grey areas of the law.
Our Key Focus
- We use innovation, risk management, actuarial services, and data analytics combined with artificial intelligence to establish products that are socially balanced.
- Ambledown develops analytical tools and digital ecosystems that support members and brokers to make their experience smoother, faster, and more efficient.
- Always customer centric, Ambledown exists to bring financial relief to our members in their moments of need.
Our Values
An essential part of our business
Commitment
As individuals and as a team, we at Ambledown are committed to delivering an exceptional customer experience.
Respect
We always seek to understand the unique differences in the lives of our customers and treat these differences with due regard and appreciation.
Empowerment
We are well-equipped with knowledge and systems capabilities to render excellent professional service to our customers.
Integrity
Our business is built on a foundation of good ethics, strong moral principles, and honesty towards our customers.
Professionalism
We strive for excellence in the way we do business and in how we treat our customers. We act with loyalty, honesty, sincerity, and fairness.
Accountability
We intend to display conduct that is always ethical and responsible towards our customers.
