Ambledown Financial Services
About Us
Ambledown was founded in 2004 with a clear vision: to bridge the gap between medical aid coverage and the rising costs of private healthcare in South Africa. Our mission is to protect the financial well-being of our members during challenging health journeys.
From Strength to Strength
What began with a single employee and 12,000 members has evolved into a team of over 150 dedicated professionals serving over a million lives. Our commitment to innovation has led us to pioneer essential benefits that are now industry standards.
Data-Driven Innovation for a Healthier Future
We stay ahead of the curve by continuously monitoring legislative changes, medical advancements, and emerging healthcare trends. By leveraging cutting-edge AI data analytics, we identify potential risks and opportunities, enabling us to design benefit updates that provide exceptional value and protection.
Digital Solutions for a Modern World
Our digital initiatives, including AmChat and virtual healthcare benefits in partnership with Intercare, reflect our dedication to providing innovative tools and healthcare solutions. Our evolving digital ecosystem, such as the g-App and AmChat, empowers our clients and brokers with a seamless and efficient experience.
A Partnership for Peace of Mind
We believe in fostering strong relationships with our clients and brokers. By providing exceptional service, transparency, and personalised support, we aim to give our clients peace of mind, allowing them to focus on their health and recovery.
A Future-Focused Approach
We remain firmly focused and committed to a future-focused approach, embracing emerging technologies and digital solutions to ensure the ongoing protection and well-being of our members.
Who We Are
What we believe in
Our Vision
To be the first, trusted choice for members and brokers seeking healthcare solutions to protect their families and clients in the future.
Our Ethics
Our products are socially balanced and fair. We do not look to exploit legal technicalities or find creative loopholes in legislation. Our fundamental nature is to avoid products that reside in the grey areas of the law.
Our Key Focus
- We use innovation, risk management, actuarial services, and data analytics combined with artificial intelligence to establish products that are socially balanced.
- Ambledown develops analytical tools and digital ecosystems that support members and brokers to make their experience smoother, faster, and more efficient.
- Always customer centric, Ambledown exists to bring financial relief to our members in their moments of need.
Our Values
An essential part of our business
Commitment
As individuals and as a team, we at Ambledown are committed to delivering an exceptional customer experience.
Respect
We always seek to understand the unique differences in the lives of our customers and treat these differences with due regard and appreciation.
Empowerment
We are well-equipped with knowledge and systems capabilities to render excellent professional service to our customers.
Integrity
Our business is built on a foundation of good ethics, strong moral principles, and honesty towards our customers.
Professionalism
We strive for excellence in the way we do business and in how we treat our customers. We act with loyalty, honesty, sincerity, and fairness.
Accountability
We intend to display conduct that is always ethical and responsible towards our customers.