“I am really impressed with the way that you handled my claim. When I decided to take the gap cover policy, i was not sure if I would really benefit from it. I told them that if I ever have a claim, that I will then decide if I should keep it or cancel. I am now happy to say that I will keep my policy. I can now recommend you to friends and family. If you contact me I can refer you to some of them. Thank you, my money has been paid into my bank account.”