Access to support line
You can contact ER24 on 010 205 3021 for 24/7 support for your own and your dependants covered on your policy. This service provides support for screening, medical referral and escalation in line with the international (WHO) and local (NICD) best practice and protocols.
Access to information
The benefit provides access to the ER24 Pandemic online portal to provide reliable and credible information about COVID-19:
• Current information from NICD
• Precautions and monitoring
• Preventing the spread of COVID-19
• Self-isolation and home precautions
• Nationwide statistics for South Africa updated regularly
• COVID-19 Online Assessment for Testing.
Underwritten by Constantia Insurance Company Limited (CICL), Reg. No. 1952/001514/06, FSP No: 31111 (The Insurer)